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Socalitpros provides broad onsite and remote services to customers that request a full service technical solution center or help desk. We operate efficiently with various designs whether it is an entire IT department, a unified service desk for front line support, or additional support for more extensive ventures.
Our helpdesk services allow your business to benefit from the most highly experienced and professional staff without having to worry about hiring and training new employees. Socalitpros provides far more than just remote support. We actually employ an entire service infrastructure of on-site services including knowledgeable, certified, local and in-house technologists. Our services are just a few clicks or a phone call away.
Socalitpros uses various and cutting edge support tools with complete trouble ticket tracking and reporting solutions. Our web-based incident reporting includes multiple tools for end users with quality service levels and custom replies when available.
We can also perform an Infrastructure evaluation to provide your business with a comprehensive understanding of present IT operations and a custom tailored strategic IT plan focused on your business and its stability using only industry best practices. Today's IT Infrastructures are critical to run a reliable business. Our goal is to eliminate the complexity and implement an accessible, agile and capable infrastructure focused on solutions that are tailor fitted with your business and its objectives.
The benefits of solution based computing in business environments are astonishing even though you may already be using certain solutions like on premise servers or cloud based solutions in your business even some form of peer to peer networking; having a dedicated server(s) will give your company a technical and competitive edge.
At SocaITPros we use and deploy the newest solutions and technologies including Windows Server 2008, 2012, office 365 Microsoft Azure and Linux so all your files, applications, documents and data are easily accessible, future ready and secure twenty four hours a day seven days a week. Customers are highly pleased with our response times and we have relatively quick turnaround. Whether you are a new client or we have worked with you for multiple years our reaction time to issues will be instant. We know that unforeseen technical issues decreases productivity. We recognize this and keep our clients informed throughout the entire solution process. Give us a call today and let us help you manage all your IT and computer needs in the most fast and efficient way possible.
Feel free to contact our skilled team of technologists today to find out how we can help your organization.
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